Dear customers, we understand your worries and highly appreciate your contact with our team to file a claim in case you have one. Therefore, to file a claim you need to email us with the below information:
We take all measures required to ensure that any inconveniences are resolved within a timely manner. In case a claim has been filed by a customer we would ensure that it is resolved within 48 hours.
We have implemented extreme measures to detect and prevent fraud. Our built in risk analysis brings suspicious orders to our attentions for further investigation. Below we share some steps we take into preventing and detecting fraud.